McDonald's in North Carolina

"Very unprofessional ppl working there!!! If I order something and it’s wrong there shouldn’t be a problem letting you know!!! Not making the customer feel like they’re wrong!!! I work hard for my money just like the next person and if I order something I expect to get just that!!!! You shouldn’t have to deal with an irate employee!!!!! And not to worry I will never spend my money in this establishment again!!! And I will definitely tell my family and friends not to spend they money here as well!!!!"

"The best McDonald’s in Durham hands down, clean , quick, and great! Employees are also very polite"

"Just went through the drive through for a drink. When ordering, paying, and getting my food I was asked how I was, thanked for coming, and told to have a good day. I can’t say the last time that has happened to me at a fast food restaurant. Good job and keep it up, because how customers are treated matters."

"My daughter finds out that BTS collaborated with McDonald's to create the BTS meal and of course we had to visit to try it out. I went through the drive-thur and the cashier at the window looked at me like I must be a fan, which I found hilarious. Everyone I encountered was friendly and the service was fast. The only problem I had was they didn't put any sweet and sour sauce in the bag in case I didn't like the other sauces. Turns out that whole meal wasn't too bad and the sauces are quite interesting. If you are fan I recommend this meal...you can always keep the bag it comes in with BTS logos all over it."

"Really nice manager working the window. Had salt and pepper hair. Customer service has changed drastically over the years in the service industry, but this gentleman was an outlier."

"This is one of the better ones. Drive thru line has adequate length and multiple lanes! Service inside is also great. Five stars!!"

"Very quick polite, The staff in drive thru was amazing!! They helped with making sure everything is in the bag. They listen when I asked for little ice.. keep it up"

"This location is often short staffed, so there tends to be a long wait. I'm usually tired from the gym when I come so I don't really mind waiting awhile in the drive thru. I think that there may be some dissonance between the managers and rest of the staff. Despite that, the guy at the window Demetrius has made my day both times that I saw him here. I think with a little improvement, this could be one of the better Durham locations. I can tell it's a struggle for the team some days, and that's not great to see. But the team's kindness usually makes up for the wait. Keep moving forward yall"